I’m going to lose my mind if I get any more support tickets where someone has cut and pasted the output from Claude instead of telling me what the problem actually was.
My job has basically turned into guessing what bad info Claude has given
My god, had someone send in a merge request with utter garbage, with Claude describing some nonsensical “root cause” as to why a function didn’t work. Claude made two changes:
If the current scheme failed, use an entirely different scheme it claimed the software supports that does not work and was never documented as a way to work.
If that scheme fails, swallow the error and don’t report the problem, leaving the problem silently in place but out of the user’s view at least for a short while. This is actually the change that ‘fixed’ the problem.
So I needed to know the debug data for what really went wrong, but the submitter got all pissy and said Claude already sorted it out and why can’t I just accept their slop merge request as-is, refusing to believe that all it did was catch and silently drop any and all errors associated with the code instead of fixing it. Wouldn’t run the procedure I stated would show them they had messed up data as a result of their ‘fix’.
I’m going to lose my mind if I get any more support tickets where someone has cut and pasted the output from Claude instead of telling me what the problem actually was.
My job has basically turned into guessing what bad info Claude has given
I don’t even get tickets. I get tagged into a slack thread full of slop trying to guess why I am here and what I’m supposed to do.
That sounds awful, my condolences
My god, had someone send in a merge request with utter garbage, with Claude describing some nonsensical “root cause” as to why a function didn’t work. Claude made two changes:
So I needed to know the debug data for what really went wrong, but the submitter got all pissy and said Claude already sorted it out and why can’t I just accept their slop merge request as-is, refusing to believe that all it did was catch and silently drop any and all errors associated with the code instead of fixing it. Wouldn’t run the procedure I stated would show them they had messed up data as a result of their ‘fix’.
Absolutely infuriating.
Looks like there is an angry cryptobro downvoting responses who dare talk shit about claude in this thread lol
We had a customer demand support for a competitors product, because Google AI told them that we owned that company.