Steve Jobs was evil af
Seriously though. Fuck that guy.
Why, exactly? Genuinely asking. I mean, don’t get me wrong, I’m no Apple fan, and he was absolutely an insufferable douchebag to nearly everyone he knew; and was a verifiable self-righteous fuckwit who Darwin’d himself out of existence by choosing woo-woo bullshit over medicine for a very treatable cancer.
Evil, though, I think might be a stretch – Elon, Thiel, Vance, Trump, Murdoch, the Sackler family, the Koch brothers, etc. all excellent contenders for being truly evil – but afaik Jobs was just a dickhead with an ego the size of a blimp, and I think we ought not dilute that term with just your run-of-the-mill dickheads. Unless you know something I don’t about him.
This told me nothing I didn’t already know. Like I said, he was a dickhead, to almost every single person in his personal and professional life. But evil requires a level of maliciousness that transcends the people you are in physical contact with, imo – you have to be actively striving to make life worse for at least a few hundred people or more.
A dickhead and a shitty father, sure, I’m not defending his actions in the slightest. But “evil” would require him to have done something much worse than just treat his kid and the people in his immediate orbit like shit. Just my opinion.
evil requires a level of maliciousness that transcends the people you are in physical contact with, imo
That’s a very strange definition. He also led moving manufacturing to China. You may have heard of the suicide nets they had to put up in their facilities.
I tend to agree. Being a narcissistic asshole isn’t the same as being evil. In the first case, it means doing bad things because you are self centered and have no regard for other people. The bad things aren’t done to hurt others, just to in a self serving way. Being evil requires an intent to do harm.
“Some of the parts were missing”
You motherfuckers put the damn thing together in the first place!
Their “repair” program is nothing but a scam to nudge you into buying a new Apple product to replace the broken one with overinflated repair prices and bullshit excuses like that.
Also it works exactly as Steve Jobs intended.
When they’re not actively trying to make it harder to self repair, that is.
Parts missing? I don’t believe this at all. A phone is basically a single board, screen, battery, lenses, audio bits. Everything is so jammed in that there’s no room to think parts are missing. No tech would make this mistake and Apple doesn’t benefit from generating a hostile customer experience. This is made up.
I used to work for Apple. I don’t believe the missing parts story because as you said, how would that even happen. But, if any parts have been replaced, especially the home buttons / finger print reader, they will refuse to fix, and I never understand why. So that may be what happened.
Also Jobs was 100% behind this stuff. It’s so annoying when people treat him like he was some tech god. He was a twat.
The refusal is likely tied to liability, in that they see any aftermarket parts or OoW repairs as a potential failure point and fear the customer may blame them for it. It wouldn’t even matter if the quality of work or parts is as good or better. There’s also another factor of trying to oversimplify any repairs/service to allow them to eventually hire unqualified/uneducated ‘techs’ for things who don’t have a clue what’s going on.
It’s only relatively recently that Apple have allowed non-apple staff to repair iPhones so by definition everyone is unskilled because there’s no way to be skilled unless you work for Apple.
Sorry details may be fake, but I do believe an apple employee would pull some shot because policy dictates they sell new equipment over fixing old equipment.
I was a tech in a store and covered a fee on a replacement device because it was the second time the guy had to come to us. I gave a young woman (student) a free laptop because she’d had a super long repair history during my last week in that role. Apple conditions their retail employees to treat customers well and it’s something I missed getting to do for people forever after.
When I moved to the mothership, the only mantra was always about doing right by our customers. When I was interviewing for that gig, I asked one of the interviewers what he considered challenging about the job and he said that (coming from Microsoft to Apple) the company had an “insane” focus on its customers. It really is a top-down attitude. The company may be high sniffing their own farts, but they believe they’re uniquely focused on doing the right thing.
Every apple fanboy I talk to gushes about how amazing the genius bar is, helping them when they get their iPhone stuck in their ass.
But every casual user who has different problems beyond getting an iPhone stuck in their ass seems to get the same response: “Buy the next version”.
I dunno though I’m forced to use the apple products from work.
At least where I live, if the bootleg repair place isn’t slightly moldy, it’s a scam. Rundown, old white tiles on the wall, chipped mirror somewhere, a frail curtain to separate the back area from the front counter, and, in summer, a mandatory swiveling standing fan. That’s where your phone will get a second lease on its live!
Never did a lot of specifically phone repair, but all the computer and misc electronics repair I’ve worked at follow a similar pattern to yours. To add to it - there should be cobbled together racks, behind the flimsy curtain, filled with devices of many vintages in many states of (dis)repair.
The cleaner the place and the steeper the price, a lotta times the better the proprietor is at business than at electronics, lol
This is almost exactly what happened to me except they told me my phone had mold growing inside it from the shattered screen I wanted replaced.
The “mold” was pocket lint from waiting a month to get it fixed.
Bitch actually said right to my face that my phone no longer works so let’s get you a new one. I powered on the phone right there and he started backpedaling and grifting ‘oh but it won’t be long tho’. So I went home and still use it with the shattered screen because fuck them.
