cross-posted from: https://lemmy.world/post/52306182
"Behind the scenes, Meta is having some of these calls being handled by humans in call centers, 404 Media reports, despite employees practically begging the company not to go through with the charade. "
Nah - by then it’ll be AI agents answering too…
Spending millions of tokens on text to voice to text for a meeting that could have been an email
They’re going to figure it out and go back to sounding like modems, and saves the spare tokens to plot our demise.
Who is the they there? The chats bots would need to be programmed to do this, they won’t figure it out on their own.
They are running through a predefined logic tree for any action that isn’t next token prediction.
They need strict guardrails. It’s why it’s bullshit when they claim “it” hacked some external system. Someone programmed it to do those things, the chat bots didn’t evolve the ability. These companies play the media and consumers for fools.
https://www.science.org/content/article/why-ai-agents-invent-their-own-language-if-you-let-them-chat